在 Dynadot 续费某个域名的时候，提示：

以下订单项目有问题。 您的账户无法提交任何新订单。

这算什么事？我赶忙上网查询，看到两篇帖子：

dynadot无法提交任何新订单-美国VPS综合讨论-全球主机交流论坛 - Powered by Discuz! (hostloc.me) 域名无法续费 (dynadot.com)

感觉没有特别有用的信息，所以我当即联系在线客服，得到了 Dani Reagan 的帮助，他提到我需要更改信息并确保正确，包括账户个人信息与Whois联系信息。

Account Information: https://www.dynadot.com/community/help/question/edit-account-info Whois contact record information: https://www.dynadot.com/community/help/question/edit-account-info

但是修改后并没有效果，我睡了一觉起来又多试了几次还是不行，又重新联系在线客服 Sally，她详细说明了我需要如何填写信息

Please make sure your information is true and valid and you have provided details such as street name and number, city/region, state and postal code in your address.

我本想先去试试，便先感谢了她，然后她提到了关键的一句话：

After you update your information, please email accounts@dynadot.com to notify them so the account team can review your account and remove the ban from your account.

合着原来是还需要人工移除限制状态。 我马上给 accounts@dynadot.com 发送了邮件，和 Dynadot 团队的来往邮件如下：

Hello,

Thank you for updating your information and informing us, the restrictions have now been removed and you can make new orders now.

All the best, Jerry Smith Dynadot Support Team

Dynadot, Inc

> Date: Sun, 6 Oct 2024 15:30:53 +0800 > From: "FoskyM" <i@fosky.top> > To: "accounts" <accounts@dynadot.com> > Subject: Please review my account and remove the ban from my account. > I found my account has been banned from payment. > Then I learnt that I need to update my information, I've updated them. > So please review my account and remove the ban, thanks! > > My account username is `fosky`.

与两位客服的交流：